What is a Backup Server?

     Backup Server is a computer with any standard FTP Server. Software uses standard FTP protocol to transfer files. That means:

1. You can use any operating system for your Backup Server. All operating systems have free FTP Servers.
2. FTP user is a "backup user".

How to manage of backup users?

     Backup user is a standard FTP user and that's why:

• When you change password of FTP user you also change password for Backup user.
• When you disable account of FTP user you also disable Backup user.

How to check user's disk quotas?

     There are 3 ways to check user's disk quota:

1. By using built-in ability of operating system to set disk quotas. All modern versions of UNIX and Windows have this option. Use it when FTP user is equal to operating system user (all UNIX servers and a few of Windows servers work like that).
   
   
2. By using built-in ability of FTP Server software to check users' disk quotas. Some of Windows FTP Servers allow to do that.
   
   
3. By using any external program that periodically (e.g. daily) checks total size of user's files.
   
   

I have problems with the first full backup because my clients have low-speed internet connection. Can you help me?

     We know how to help you! Follow the instructions below:

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

1. Start Registry Editor (Regedt32.exe).
   
   
2. Open the following key:

HKEY_CURRENT_USER\Software\KIESoft\EBShell

3. On the Edit menu, click Add Value.
   
   
4. Add the following value:

Value Name: RedirectFTPTransfersToDiskFolder
Data Type: REG_SZ
Data: X:\path\to\folder\where\to\store\backup\archives

5. Click OK.
   
   
6. Start full backup. EaseBackup will ask you to confirm the folder to store backup archives.
   
   
7. When the first backup is finished, delete the RedirectFTPTransfersToDiskFolder value.
   
   
8. Quit Registry Editor.