FAQ
The Knowledge Base provides an easy and quick guide to help with most common questions, with the following How to topics

 

Click on a question:

 

Registration questions:

  • Why should I register?

    • There is a number of good reasons:

    • You will get free version updates of this program.
    • You will get full support for this program.
    • You will receive information about new products.
    • You will have priority on e-mail replies.
    • You will sleep well at night for having done the right thing !
    • 123Backup is not freeware.  It's shareware, and protected by international laws.  You may use it during the evaluation period (30 days); after that, you either have to register, or stop using it.
    • If you don't register, I don't make money. If I don't make money, I cannot support this program.

  • How do I register?

    • Simple.  Just visit our online secure Purchase page to place an order.  You have to have a valid credit card for the registration.  After you register, we'll send you the key that will remove all limitations.

  • I don't have a credit card or would not like to use it in the Internet. How do I register?

    • No problem.  Please continue to order online as if you had a credit card but on the form you enter your name and address click on one of the buttons at the foot of the page:

    • By fax - Start to order online as described above then print out the screen that follows and add your card number and fax to us to any of the numbers we have in over 13 countries. We process same or following working day of receipt.

    • By Phone - Start ordering online as described above and we call you back nearly anywhere in the world 24 hours a day using our automated voicemail phoneback system - you give us your order number and card details and we process same or following working day.

    • By check - Start ordering online as shown above and then print out the page that follows and pin to a US check or UK cheque with the amount shown in either USD or GBP currency.

    • By PayPal - Start ordering online as shown above and select the By Paypal option then print out the page that follows and write anywhere in big letters 'By PayPal' on the document and sign it before faxing to us.

    • By Wire transfer - Please start your order online (see above) and select "By Pro-Forma Invoice" option. The next page will give you full bank details and instructions.

  • Will my registration work for the future versions?

    • YES.

  • I've seen a crack or serial number in the Internet/UseNet. Can I apply it?

    • Technically, yes. But remember, you break the law and won't have any technical support. Also we track all crack numbers and don't be surprised if you won't be able to restore your files.

 

Using questions:

  • How to edit existing Backup Set?

    • 1. Select Backup option and click the Next button.
    2. Select existing Backup Set from list and click the Next button.
    3. Change Backup Set's properties.
    4. At Scheduling page select Save Backup Set without backup option and click the Next button.

  • How to quickly run backup of existing Backup Set

    • There are 2 ways:

    1. From 123Backup main window.
      • Select Backup option and click "Next" button.
      • Select existing Backup Set from list and click right button of mouse on it.
      • select appropriate command from popup menu.
    2. By creating Windows shortcuts for Backup Set
      • Select Backup option and click "Next" button.
      • Select existing Backup Set from list and click right button of mouse on it.
      • Select Create Windows shortcut for Backup Set command.

  • How to view backup log of Backup Set

    • 1. Select View logs option and click "Next" button.
    2. Select Backup Set from list and double-click on it.

  • Can I avoid huge network transfers when do full backups through slow communication lines?

    • If you backup your files to FTP Server with access through slow communication lines and can physically access the server, you can use a special trick to avoid huge network transfers during full backups:

    1. Start Registry Editor (Regedt32.exe).

    2. Open the following key:
      3. HKEY_CURRENT_USER\Software\KIESoft\123Backup
    3. On the Edit menu, click Add Value.

    4. Add the following value:
      5. Value Name: RedirectFTPTransfersToDiskFolder
      Data Type: REG_SZ
      Data: X:\path\to\folder\to\store\backup\archives
    5. Click OK.

    6. Start full backup. 123Backup will ask you to confirm the folder to store backup archives.

    7. On the Edit menu, delete the RedirectFTPTransfersToDiskFolder value.

    8. Quit Registry Editor.


    IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

 

Have a question that is not answered here? Mail it to: admin@kiesoft.com